Responsible Gaming

Responsible Gaming at 11bd — keep the fun, keep the control

Gaming is only truly enjoyable when it stays fun. 11bd wants you to always play safe, stay informed, and remain in control.

Safe Platform Age Verification 18+ Self-Control Tools Always Here to Help
18+
Minimum Age Requirement
24/7
Support Services
5+
Protection Tools
100%
Voluntary Limit Setting

What Does Responsible Gaming Mean?

Responsible gaming means treating gaming as a form of entertainment — not a source of income. At 11bd, we believe every player should have full control over their time, money, and emotions. Betting or gaming is only enjoyable when you know when to stop.

Online gaming is growing fast in Bangladesh, and it's easy to lose track of how much time or money you're spending without realizing it. 11bd doesn't want that to happen to you. That's why we've built tools and guidelines to help you stay informed and in control.

Responsible gaming comes down to this — play with a clear head, stick to a budget, and keep a healthy balance alongside family and work. 11bd is with you every step of the way.

Keep in Mind: Gaming should be fun, not stressful. If it ever starts to feel like a burden rather than a pleasure, taking a break is always the smartest move.

11bd Responsible Gaming Features

Tools and features we offer to keep your gaming experience safe

Deposit Limit Setting

You can set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded.

Session Time Limit

Set a maximum time for each gaming session. When your time is up, the session will automatically end and you'll be reminded to take a break.

Cooling-Off Period

If you'd like a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, no betting or gaming will be possible.

Self-Exclusion

If you need an extended break, you can close your account for anywhere from 6 months to permanently. Any attempt to open a new account during the self-exclusion period will be blocked.

Activity Report

View your full gaming history, total spending, session duration, and win/loss record at any time. It's the best way to stay honest with yourself.

Age Verification & KYC

You must be 18 or older to join 11bd. After registration, age is verified using your national ID. No exceptions are made for minors.

Verify Yourself

If you answered yes to more than three of the questions below, it may be time to take stock. That's not a weakness — it's the first step in taking care of yourself.

Are you regularly spending more than you budgeted for?
Are you placing bigger bets to try to win back what you've lost?
Are you hiding your gaming from family or friends?
Finding it hard to focus on work or studies?
Feeling restless or anxious when you're not gaming?
Are you borrowing money to cover your gaming expenses?
If You Answered Yes: Please take a break and talk to us or someone you trust.

Golden Rules for Healthy Gaming

  • Set a budget before you start playing and stick to it.
  • Only bet money you can afford to lose without affecting your daily life.
  • Don't spend more time gaming each day than you've set for yourself.
  • Avoid placing large bets on impulse — never play when you're angry or frustrated.
  • Don't think of gaming as a way to earn money — it's entertainment.
  • Take regular breaks — at least 10 minutes every hour.
  • Maintain a healthy balance with family, friends, and work.
  • Don't game while drinking or under stress.

How to Set Your Protection Limits

Setting your protection limits on 11bd is simple. Just follow a few steps to make your gaming experience safer:

  • 1
    Log In to Your Account
    Log in to your 11bd account and click the profile icon in the top right corner.
  • 2
    Open Responsible Gaming Settings
    Select the "Responsible Gaming" option from the menu.
  • 3
    Choose a Limit Type
    Deposit limits, session time, cooling-off, or self-exclusion — choose whatever works best for you.
  • 4
    Set a Value
    Enter an amount or time and select when the limit should take effect.
  • 5
    Confirm
    Save. Increasing a limit typically requires a 24–48 hour waiting period — this is in place for your own protection.
Need Help? Having Trouble Setting Limits? support@11bd.wsEmail us or chat with our team via live chat.

Protecting Your Family & Loved Ones

Responsible play isn't just about you — it's about your family too. It's your responsibility to ensure your gaming habits don't negatively affect your family's financial security or relationships.

If you think a family member is developing an unhealthy relationship with online gaming, have an open and honest conversation with them. Approach it with support, not judgment — and don't hesitate to seek professional help if needed.

To enforce parental controls on 11bd, you can enable password protection on your device and keep your login credentials out of your children's reach. 11bd never allows minors to create an account.

Mental Health & Gaming

Gaming addiction is a real mental health condition. The World Health Organization (WHO) recognizes gaming disorder as a legitimate diagnosis. The good news is that with the right support, recovery is absolutely possible.

If you or someone you know is struggling with gaming, please seek advice from a mental health professional. Remember — asking for help is a sign of strength.

Responsible Gaming Q&A

Yes, limits can be changed. However, increasing a limit typically requires a 24 to 48-hour waiting period. This delay is intentional — to prevent impulsive decisions. Decreasing a limit takes effect immediately.

No, your account balance is completely safe during self-exclusion. Once the self-exclusion period ends, or if you contact our support team, arrangements will be made for you to access your balance.

It's not possible to directly close someone else's account, as personal privacy must be respected. However, if you're concerned, please reach out to support@11bd.ws. Our team will review the situation and take appropriate action.

During a cooling-off period or self-exclusion, you won't receive any promotional emails or notifications. Our system automatically pauses all marketing communications.

Reach out to the 11bd support team directly at support@11bd.ws or via live chat. You can also speak with a mental health professional or talk to family and friends. Acknowledging the problem is the first step toward solving it.
Play Safe

Play Responsibly, Play Happily

Join 11bd and enjoy a safe, transparent, and responsible gaming experience. We're always here for you.

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